Description
The primary focus of this position is to document information of a technical nature for the company.
Key Responsibilities
- Compose written material for product user guides, technical white papers, help systems, FAQ’s, Customer Support messaging, WIKI, and other technical sheets.
- Generate material through investigation, examination of current products, and interviews.
- Interface with Development, Quality Assurance, Customer Support, Sales, Training and Marketing to validate technical accuracy of written material and ensure that customer needs are met.
- Direct language usage in product user interfaces.
- Estimate technical writing tasks for project planning.
- Self manage tasks assigned for delivery within established project schedule.
- Oversee written materials and user interface content, verifying deliverables for accuracy and completion within established project schedule.
